Orders
Take phone orders, answer menu questions, collect modifiers, read back the order, and support secure checkout when staff is busy.
Restaurant AI phone agent
More than an AI receptionist for restaurants
Tavra answers restaurant calls and moves the call into the right workflow: to-go orders, secure checkout, reservation details, custom answers, routing, notes, and staff notifications.
Why restaurants need a workflow-aware phone agent
A generic AI receptionist can answer a call. A restaurant phone agent needs to understand service pressure, guest requests, menu questions, reservation rules, staff routing, and when the call should become an operational record.
Reservations
Collect party size, date, time, name, callback, allergies, notes, and special requests.
Routing
Transfer or escalate calls that need a manager, staff member, or human judgment.
Calls become handled restaurant work
- To-go orders and menu questions can move through the restaurant's order and checkout workflow.
- Reservation requests can use Tavra's Native Reservation Book or restaurant-configured rules.
- Custom caller questions can be answered from configured business sources.
- Staff-facing notes and notifications keep the restaurant informed without making staff catch every call live.
Truthful status
Tavra pages distinguish active Tavra workflow capabilities from planned, provider-approved, or future third-party integration paths.