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Reservation phone agent

Reservations handled by phone, without making reservations the whole product

Tavra can capture reservation details and use restaurant-configured rules, while still treating orders, custom answers, routing, and notes as core phone operations workflows.

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Reservation details Tavra can collect

Native Tavra Book

Tavra supports its own Native Tavra Reservation Book for phone-originated reservation workflows.

Configurable status

Restaurants can choose how confirmation, request, approval, or escalation modes should work.

Human handoff

Edge cases can route to staff instead of forcing every caller through the same path.

Integration boundary

External reservation paths should be described as planned, approval-dependent, or future unless a provider connection is publicly verified as active.