Menu questions
Callers can ask what is on the menu or what to order before they know exactly what they want.
AI order taking
To-go phone demand should not vanish during service
Tavra treats order calls as revenue workflows. It can answer menu questions, take the order, collect modifiers and caller details, read the order back, and move the caller through the restaurant's secure checkout path.
Order workflow capabilities
- Take to-go orders over the phone.
- Answer menu questions from the restaurant's configured menu and business information.
- Collect item choices, modifiers, names, callback details, and notes depending on setup.
- Read back the order and keep the caller moving toward secure checkout.
Current status
This page describes Tavra order-taking and secure checkout capabilities. Provider-specific POS submission, marketplace status, and third-party approvals are only described as active when they are live for that restaurant.
Modifiers
Tavra can collect item details, handle corrections, and read back the order before checkout.
Handoff
If a caller asks for a manager or staff member, Tavra can route the call according to restaurant settings.